Effective date: September 30, 2026

The online store at meridanetradingllc.com is owned and operated by Meridane Trading LLC, a limited liability company organized in the United States (“Meridane Trading LLC”, “we”, “us”, or “our”). Meridane Trading LLC is the data controller responsible for the personal information described in this policy. We sell solid-wood and bamboo home goods to customers in the United States. This Privacy Policy explains what personal information we collect, why we collect it, how we use and share it, how long we keep it, and the choices and rights you have. By using our website or placing an order, you agree to the practices described here.

1. Information We Collect

We collect only the information we need in order to run a retail store and deliver your order.

  • Information you give us. Your name, billing address, shipping address, email address, telephone number (when you choose to provide one), order contents, gift-message text, and any message you send to our support team.
  • Payment information. Card and payment details are entered directly into our payment processor’s secure fields. Meridane Trading LLC does not receive, view, or store your full card number, expiry date, or security code. We receive only a transaction reference, the payment status, the card brand, and the last four digits, which we use for order matching, refunds, and fraud review.
  • Account information. If you create an account, we store your username, hashed password, saved addresses, and order history.
  • Automatically collected information. IP address, browser type and version, device type, operating system, referring page, pages viewed, and time spent on the site. This is collected through cookies and similar technologies.
  • Marketing preferences. If you subscribe to our newsletter, we record your email address and the date and source of your consent.
  • Categories under California law. In the terms used by California law, the categories we collect are: identifiers; customer records (name, address, contact details); commercial information (purchases); internet activity (pages viewed); and, if you subscribe, marketing preferences. We collect them directly from you and from your device. We do not collect sensitive personal information, precise geolocation, or biometric data.

We do not knowingly collect personal information from children under 13, and we do not sell personal information.

2. How We Use Your Information

  • To process, fulfill, pack, and ship your order, and to send order confirmations, shipping notifications, and tracking updates.
  • To handle returns, exchanges, refunds, warranty questions, and customer support requests.
  • To verify orders and prevent fraudulent transactions and chargebacks.
  • To maintain your account and keep your order history available to you.
  • To improve our product range, website performance, and checkout experience.
  • To send marketing emails where you have opted in. You can unsubscribe at any time using the link in any marketing email.
  • To meet our legal, tax, and accounting obligations.

3. Legal Bases for Processing

Where required by law, we rely on the following legal bases: performance of a contract (processing and delivering your order), legitimate interests (fraud prevention, site security, service improvement), consent (marketing email and non-essential cookies), and compliance with legal obligations (tax and financial record keeping).

4. Cookies and Tracking

Our site uses cookies that are strictly necessary for the shopping cart, checkout, and account login to work. We also use analytics cookies to understand which pages and products are useful to visitors. You can block or delete cookies in your browser settings, but strictly necessary cookies cannot be disabled without breaking the cart and checkout.

5. How We Share Information

We share personal information only with service providers who need it to do work on our behalf, and only for that purpose:

  • Payment processors (such as Stripe and PayPal) to authorize and settle your payment and to process refunds.
  • Shipping carriers (such as USPS and UPS) to deliver your package and provide tracking.
  • Hosting, email, and analytics providers (such as our web host and Google Analytics) that run our website and communications.
  • Professional advisers and authorities where we are legally required to disclose information, or where disclosure is necessary to protect our rights, our customers, or the public.

We do not sell, rent, or trade your personal information to third parties for their own marketing.

6. Data Retention

We keep order and transaction records for as long as required by United States tax and commercial record-keeping rules, which is generally seven years. Account data is kept while your account is active. Marketing contact data is kept until you unsubscribe. Support correspondence is normally kept for 24 months.

7. Security

Our site is served over TLS encryption. Payment is processed by a third-party payment processor that is certified under the Payment Card Industry Data Security Standard (PCI DSS Level 1). Card data is entered into fields hosted by the processor and never touches our servers. Access to customer data is limited to staff who need it to perform their role, and administrative accounts are protected by strong passwords. No method of transmission or storage is completely secure, but we review our safeguards regularly and act promptly on any suspected incident.

8. Your Rights and Choices

Depending on where you live, you may have the right to request a copy of the personal information we hold about you, to correct inaccurate information, to request deletion, to opt out of marketing, and to object to or restrict certain processing. California residents may also request disclosure of the categories of personal information collected and may opt out of any sale or sharing of personal information; we do not sell or share personal information as those terms are defined under California law.

To exercise any right, email [email protected]. We will verify your identity before acting and will respond within 30 days. You may designate an authorized agent to make a request on your behalf; we will ask the agent for written permission from you and may verify your identity directly. We will never discriminate against you for exercising a privacy right.

We honor browser-based opt-out preference signals such as Global Privacy Control. Because we do not sell or share personal information, there is no additional action for us to take on such a signal. Our site does not otherwise respond to “Do Not Track” browser settings.

9. Third-Party Links

Our site may link to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to read their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page shows when it was last revised. Material changes will be highlighted on this page.

11. Contact Us

Questions about this policy or about your personal information can be sent to:

Meridane Trading LLC
2035 NW Wilson Street, Suite 4
Portland, OR 97210
United States
Email: [email protected]